Customer Satisfaction
We have adopted a process approach to quality management, ensuring customer requirements are met and customer satisfaction is sustained. The sustained success of RMSpumptools depends on our ability and commitment to continually improve the quality and effectiveness of our services and products whilst adapting to meet the ever changing present and future needs of our customers.
We have committed to the continuous improvement of the quality management system focused on safety and efficiency, ensuring quality objectives are established through regular management reviews. Our quality management system satisfies all of the requirements of BS EN ISO 9001 and BS EN ISO/IEC 80079-34, and is continuously reviewed for suitability, adequacy and effectiveness.
We also comply with the environmental management requirements of the ISO 14001 standard and are continually reviewing and improving the environmental impact of our operations.
Certification & Awards
ISO 9001
RMSpumptools quality management system is certified by Sira Certification in accordance with BS EN ISO 9001 requirements. In conjunction with the ISO 9000 series, this standard provides the fundamental principles and requirements against which we have set our management system.
ISO 14001
RMSpumptools is committed to protecting the Environment and is certified to ISO14001 through SIRA Certification. We are committed to minimising the impact of our activities on the environment by reducing hydrocarbon emissions from customers’ oil wells and extending the time between customers’ rig interventions.
INMETRO
RMSpumptools Electrical Split Phase Wellhead Connector and Electrical Topside Angled Connector are both certified with TÜV Rheinland, Brazil - for use in potentially hazardous environments.
FM approved
RMSpumptools Type 235 Electrical Wellhead Penetrator System is certified with FM Approvals and Type 251 Electrical Wellhead Penetrator System is in the process of gaining certification, USA for use in potentially hazardous environments. This Penetrator System is certified as explosion proof for use in Class I, Division 1, Groups C&D hazardous locations and is rated at temperature Class T6, IP66.
Gost-R
The RMSpumptools Electrical Split Phase Wellhead Connector is GOST-R and RTN certified in accordance with the Russian standards for use in potentially hazardous environments.
EU Directive 2014/34/eu (ATEX)
For products used in potentially hazardous environments. RMSpumptools Electrical Split Phase Wellhead Connector, Type 235 & 240 Electrical Wellhead Penetrator Systems, Electrical Topside Angled Connector and Type 28 Wellhead Cable Gland have all been certified in accordance with this legislation and the requirements of BS EN ISO/IEC 80079-34.
Queens Award
RMSpumptools achieved the Queen’s Award for Enterprise for outstanding achievements in International Trade. This prestigious award is testament to the quality of our products and services and the global reach of our brand.
IECEx
In July 2011, RMSpumptools Electrical Split Phase Wellhead Connector achieved certification with IECEx for use in potentially hazardous environments worldwide.
API
The RMSpumptools CAN/POD Systems and CAN/POD Hangers are API 11D1 certified in accordance with the American Petroleum Institute standards for 100% Gas Proof products and systems.
